EpilaYer Capability
A customer portal that doesn't burden your agricultural ERP.
Your customers want to view contracts, place orders, and check delivery status — without calling the office. But your ERP wasn't built for thousands of concurrent accesses. EpilaYer provides an intelligent cache layer that brings live data from the ERP into a modern B2B portal — without any load on the core system.
Why your ERP doesn't have a portal
On-premise data behind locked doors
The ERP can't handle external access
Service ERP L3 and similar systems are built for back-office use, not for hundreds of concurrent customer queries. Every direct access strains the database and risks system stability.
The back office is the information desk
Farmers call to check contract status. Traders email about open invoices. Management wants revenue figures. Every question goes through the back office.
No self-service possible
Customers can neither view prices, nor track orders, nor download invoices. For everything, they need a contact person at the office.
What EpilaYer enables
Live data from the ERP, without burdening the ERP
Intelligent cache layer
EpilaYer synchronizes relevant data asynchronously from the ERP into a fast cache. Customer queries never hit the ERP database directly. Thousands of concurrent users, zero ERP load.
Customer-specific views
Each customer sees their contracts, their prices, their order history, and their delivery status. Role-based access control ensures nobody sees data not intended for them.
Orders directly from the portal
Customers can order through the portal. The order flows through EpilaYer into the ERP, is created as a sales order, and automatically confirmed.
Zero-trust security
The portal communicates via encrypted APIs with the cache layer. No VPN, no open database ports. The ERP infrastructure stays completely shielded.
The difference
From information desk to self-service
Related processes
More processes we automate in agricultural trade
Orders from emails into ERP
Free-text orders by email are automatically classified and captured as ERP orders.
Parse price lists automatically
PDF, Excel, and email attachments are parsed. Prices and deviations from ERP conditions are flagged.
All EpilaYer capabilities for agricultural trade
Back to overview: What EpilaYer does for agricultural trade.
How many customer inquiries does your back office handle daily?
We analyze your most common customer inquiries and show which ones a self-service portal can take over immediately.